Before proceeding with this module, please read some do’s and don’ts that pertain universally to all natural gas incidents. These tips are also available to download and print here.
- Keep [your utility name here] informed of any developments through your dispatcher.
- Consult with [your utility name here] representatives upon your arrival at the incident scene.
- Evacuate per the DOT Emergency Response Guide.
- Barricade or rope off the area, rerouting pedestrians and traffic if necessary.
- If there is a strong gas odor and/or your monitoring equipment detects natural gas nearing or exceeding concentrations of 5 percent gas, evacuate buildings and bystanders.
- Instruct those in the area and building occupants not to turn any electric equipment on or off. This includes lights, appliances, motors, circuit breakers and any battery-powered devices.
- Check other buildings in the surrounding area for the presence of gas.
- Call your dispatcher if the situation warrants a discontinuation of electric service to a building.
- Don’t enter buildings unless gas concentrations are confirmed to be below 5% and you are wearing personal protective equipment (PPE) and positive pressure self-contained breathing apparatus (SCBA).
- Don’t try to extinguish burning gas.
- Don’t operate any gas valves other than the aboveground shutoff valve before the service meter or appliance supply line shutoff valves.
- Don’t open any gas valve that has been shut off.
- Don’t park vehicles nearby or leave engines running if a street leak is suspected.
- Don’t park in front of buildings where a gas leak is suspected.
- Don’t park directly over manhole covers or near storm sewer grates.
- Don’t ventilate a building without first coordinating with [your utility name here] and verifying gas has been shut off and ignition sources have been eliminated.